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How do I place an order?

Placing an order with us is easy. If you find an art piece you wish to purchase, please use the order form, making sure to include the  correct item number(s). You will receive an e-mail from us confirming your order, the price, and payment options.

If you are unable to access our order form, simply call us Monday through Friday at 541 752-3982 between the hours of 9:00 a.m. and 5:00 p.m., Pacific Standard Time, and a real, live person will take your order.  We regret that we are not available weekends or holidays.  


Payment options

We accept MasterCard, Visa, American Express, check, money order, cashier's check, and bank wire transfer. After receiving confirmation of your order, please call with your credit card information, or mail your payment to the address below.  Orders are processed upon receipt of payment.  Orders paid for by MasterCard, Visa, cash, money order, or cashier's check are shipped immediately. Please note that all orders paid by check are subject to a hold of seven (7) banking days.

All correspondence should be sent to:
 
Acorn Studios
1180 N.W Overlook Drive
Corvallis, Oregon 97330
USA


How is my order packaged?

Our fine art giclée prints are rolled with protective wrapping paper and packaged in a sturdy cardboard tube.


 What if I want to send an Acorn Studios print as a gift?

Although our packaging is not conducive to gift wrapping, we do offer a gift card at no additional charge. Simply e-mail or call us with the text you would like to appear on the card, and we will hand-write it, then ship the print with card enclosed to the recipient you designate. To view a sample gift card, click here:


Can I purchase a framed print?

At this time we do not offer framed prints, but we are actively exploring this option. Feel free to call us for an update.


What is your return policy?

AcornStudios.com has made every effort to represent our original art in its truest form. However, in the event that you are dissatisfied with your purchase, please contact us within thirty (30) days of receiving your order. Refunds are at the discretion of the artist.

Please repackage the print(s) carefully in the original packaging. Print(s) must be in original condition (no tears, creases, scratches or dirty spots).  

Shipping and handling costs will not be refunded, except in the event of a damaged or incorrect order.  A small restocking fee  (commensurate with your moral probity) may be assessed.  

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